24 hour crisis line

Employment Opportunities


Full-Time Housing First and Transitional Services Advocate

Starting Point is seeking a full-time Housing First and Transitional Services Advocate.

Utilizing the Housing First Model, the Housing First Advocate assists families experiencing domestic violence in obtaining or maintaining safe, permanent housing.

The Housing First / Transitional Services Advocate focus will contain the following elements: survivor-driven advocacy, trauma informed advocacy, housing stability, community engagement and flexible financial assistance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Housing and Transitional Services
• Identify housing resources in the communities served by Starting Point.
• Build relationships with landlords, public housing authorities, local welfare officials and community programs.
• Assist families with establishment of financial goals and financial planning toward the goal of obtaining permanent housing, through financial literacy and other supports.
• Assist families with collateral needs related to locating safe and permanent housing, including job readiness, life skills development and securing childcare.
• Assist families seeking permanent housing in completing housing applications.
• Facilitate agreement between families seeking permanent housing and landlords.
• Assess needs and prioritize requests for flexible funding assistance for families enrolled in Housing First/ HUD Rapid Rehousing/ SP Transitional Services program.
• Educate community members on the dynamics of domestic violence and the need for community supports to ensure victims’ success in creating safe lives for themselves and their children.
• Attend agency staff meetings, in-service trainings and Coalition-facilitated meetings for Housing First advocates statewide.
• Perform duties as outlined in Housing First and HUD Rapid Rehousing grants, secured by the New Hampshire Coalition Against Domestic and Sexual Violence and Starting Point.
• Comply with data collection and record-keeping requirements.
• Create and implement programs that support survivors moving forward into the Housing First/ HUD Rapid Rehousing/ SP Transitional Services programs.
• Support staff in helping clients with housing related needs, including helping victims stay in their current housing situation if desired.
• Engage in long-term, on-going advocacy with clients to support independent and safe housing sustainability.
• Work closely with the Shelter Manager as a team to help shelter guests reach their goals of leaving shelter and to avert survivors from having to use shelter if other safe housing option are available.

Direct Service
• Provides survivor-driven, trauma-informed, direct service to survivors and their children, which includes assessments, intakes, crisis intervention, safety planning, advocacy, case management, ongoing emotional support, parental support, information, education and referrals.
• Provides clients with appropriate referrals and advocates for connections to community resources such as educational, housing, medical care, childcare etc.
• Assists with the daily living needs of shelter guests.
• Provides and/or arranges transportation to shelter guests for approved needs.
• Facilitates cooperative living, peer support, and guest participation in shelter programming
• Provides in-person support at agency and client services provision sites.
• Documents client contacts in accordance with agency protocol.
• Understands and follows current policies and procedures for shelter operations in order to ensure safety of shelter guests and staff.
• Understands and utilizes principles of trauma-informed care and the empowerment philosophy of advocacy.
• In conjunction with the shelter manager, takes appropriate steps to deal with emergency situations with the goal of maintaining the safety of all shelter guests.
• Shares staff back-up responsibilities beyond office hours by serving as Rotating Crisis Line/Volunteer back-up on the 24-hours support line.
• Other duties delegated or assigned by the Executive Director.

General Accountabilities
• Understanding of Agency’s policies and procedures, state and federal regulations, and other pertinent legal requirements.
• Understanding of issues related to domestic violence, sexual violence, and stalking.
• Ability to work independently; conscientious, thorough and trustworthy.
• Create and maintain a “Housing and Transitional Services Job Manual”.

Bachelor’s degree in a human service related field or two years of experience providing domestic violence direct services in a volunteer based program required. Position requires a valid driver’s license, proof of adequate auto insurance and completion of criminal & motor vehicle records checks.

Starting Point: Services for Victims of Domestic & Sexual Violence located in the White Mountains of NH, is a non-profit agency providing services to victims of domestic and sexual violence, including human trafficking in Carroll County, NH. It is the only domestic violence shelter in Carroll County, and one of only 12 domestic violence shelters in the entire state. Starting Point often receives clients outside its catchment area when the victims are not safe in their local shelters, or when other shelters are full and victims are in imminent danger. Since its inception in 1981, Starting Point has served an average of 600 clients each year. With advocacy, Starting Point’s clients are able to develop a network of supports and the skills and finances to live independently and transition to a life without violence.

Please send cover letter and resume to: Deborah Weinstein at [email protected] or fax to 603-452-5302.

Starting Point is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.