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A quick reminder: there is no technology anywhere and never will be that can prevent information from being read on a device that has a virus malware spyware etc installed on it. If a spyware or virus program is able to record keystrokes or take screenshots every X number of seconds there’s nothing that can be done to make this device safe. If you have any doubts at all about whether your device is secure we’d urge you to call our hotline at 800.336.3795 rather than using this chat. Advocates by law are mandatory reporters of suspected abuse or neglect of minors elders or vulnerable adults. As long as you don’t tell us identifying information (such as full names or addresses) this conversation will remain confidential. If you have any questions about whether something would need to be reported you can always ask for clarification. For questions about privacy please visit: https://www.startingpointnh.org/internet-privacy/