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A quick reminder: there is no technology anywhere (and never will be) that can prevent information from being read on a device that has a virus, malware, spyware, etc, installed on it. If a spyware or virus program is able to record keystrokes or take screenshots every X number of seconds, there’s nothing that can be done to make this device safe.

If you have any doubts at all about whether your device is secure we’d urge you to call our hotline at 800.336.3795 rather than using this chat.

For questions about privacy, please visit our Internet safety resource page.